Privacy and Cookie Policy

Greentom (hereafter “we”) takes the privacy of its customers very seriously. Clarification on the possible use of your personal data is given below.

Contact information

Greentom Operations B.V.
Sortieweg 47
6219 NT Maastricht
The Netherlands
www.greentom.com
info@greentom.com
+31 (0)43 410 0888

Personal data processed

We collect personal data when you use our services and/or when you provide us with this data.

The information we collect include personal data of the following categories:

Identity and contact details, e.g. name, billing address, shipping address, date of birth, email address, telephone number
Personal characteristics, e.g. date of birth, gender, age
Technical data, e.g. username, password, IP address, browser type and version, operating system
Your voluntarily provided personal preferences
Other data to the extent that they are required by law, your consent has been received or you have provided them voluntarily

Purpose for processing personal data

We collect personal data for the following purposes:

To fulfil your purchases and provide you with requested services

When you use our website, we use your personal data to provide the products or services you request. For example, if you make a purchase on our website, or participate in an event or promotion, we will use the contact information provided by you to communicate with you about the purchase, event or promotion. If you contact our Customer Service, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.

To communicate information about our products, services, events and promotions

If you are an existing customer of greentom.com (for example, if you have placed an order with us), we may use, with your permission, your provided email address to send you marketing communications about similar products or services. If you have subscribed to our newsletter we may use your provided email address to send you marketing information about our products, services, events and promotions. We may use the information that you provide to us to personalize communications on products and services that may be interesting for you.

To operate, improve and maintain our business, products and services

We use the personal data you provide to operate our business. For example, we use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems.

To protect our or others' rights, property or safety

We may use personal data about how you use our services to prevent or detect fraud, abuse, illegal uses and violations of our Terms & Conditions.

For general research and analysis

We use personal data related to visitors' use of our website and services to understand customer behavior or preferences. For example, we may gather and analyze site search information in order to optimize our product offering and customer experience to our customers and site visitors.

Retention of personal data

We do not store your personal data for a longer period of time than strictly needed to achieve the purposes for which your data are collected.

Sharing of personal data with third parties

We do not sell your data to any third parties and will only transfer them when necessary for the execution of our agreement with you or in order to comply with a legal obligation.

Securitization of personal data

We use backup and security techniques to prevent and/or repair loss, mutilation or other damage to information.

Rights of the data subject

You are entitled to access, correct or delete your personal data. If you have created an account with us you can do this via the personal settings in your account.

You have the right to withdraw your consent to, or to object to, the processing of your personal data by our company.

You have the right to data portability. This means that at your request we will digitally send the personal data we have collected from you, either to you or to a third party named by you.

At your request, we will remove all personal data we have collected from you, on the condition that all payment obligations have been fulfilled.

Cookies

Cookies are a standard internet mechanism that makes it possible to store and access certain information on the user's system. We use functional cookies and analytical cookies.

Functional cookies

These cookies are used to store certain login credentials, user settings and preferences, and are necessary for the website to function properly. Additionally, these cookies are used to detect misuse of the website.

Analytical cookies

We use the service Google Analytics to collect information regarding the usage of our website. Google Analytics cookies are used to record data such as the number of users that visit the website, the times at which the website is visited, the approximate geographical locations of visitors, how visitors are referred to the website, and which pages are visited and in what order. The collected data is used to customize the content of the website to the users’ requirements and needs.

When you visit our website for the first time, you will be informed about the use of these cookies and asked for your consent to their placement.

You can prevent cookies from being saved by changing the browser settings on your computer to block placement of cookies. In addition, you can delete any information previously stored in the browser settings.

Privacy policies of third parties

Our website contains links to other websites. We accept no liability for the privacy policies of these third parties.

Modification of this privacy policy

We reserve the right to modify this privacy policy. The latest version of this privacy policy can be found on www.greentom.com.

Questions regarding the use of personal data

If you have any questions about this privacy statement, please contact: info@greentom.com.